Shipping
We make every effort to get your items shipped to you as quickly as possible. Most orders are shipped same-day however, please allow up to 24 hours for your order to be completed depending on the time of day that the order is placed. We will notify you immediately if there will be any change or delay in your order shipping immediately. We ship all items via UPS or USPS according to the method specified on your order.
Returns/Exchanges
We will accept all items ordered from hellyhansenmt.com to be returned for cash back or to be exchanged for another item so long as the original item ordered is returned to us in its original condition within 30 days of the day the order was shipped. You may choose the method of shipping when sending items back to us however we will assume no responsibility in the case your item(s) is lost in transit back to us. We recommend that you use a shipping method/company that offers insurance and/or tracking information.
Please ship all items back to:
hellyhansenmt.com Web Returns30 West Main Street
Bozeman, MT 59715
Privacy
We are committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party at all.This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information.
By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Collection of Information: We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology: The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information: We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security: Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Questions?
If you have any questions, concerns, or comments about our privacy policy you may contact us at e-mail: info@hellyhansenmt.com
